Meet Today's REALTORÆ

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Name: Debbie Ferrari
Address: 407 N. El Camino Real San Clemente, CA
E-Mail:
Deb4re@Cox.net
Web Address: http://www.DebbieFerrari.com
Company Name: Debbie Ferrari -The Internet REALTORÆ
Promotional Phrase:The Internet Realtor®Æ
Company Size
: 1 Position: Owner
Years In Business: 20
Previous work experience: sales, marketing, and publishing


What is the biggest mistake you've made and what did you learn from it?
I failed to create a real estate related Web site and soon later it became one of my most visible marketing tools in the business. What I learned was that it's better to secure a position within a certain city or to have a homes-search site first, before another real estate professional freezes you out.

Many people don't know I...have a brown belt in Kung Fu and that I'm a gourmet cook.

Specialty area: Residential

What is your commercial specialty?
Since I've been an active property exchanger for many years in addition to my traditional residential and commercial property work, I know how to handle very complex transactions that befuddle most real estate professionals, buyers and sellers.

Who are your typical residential buyers?
Out of town visitors find me through my nine separate Web sites. They E-mail me to help them find a home before visiting the San Clemente, Dana Point, and San Juan Capistrano area. Then they house hunt with me.

What is the most common legal issue you face? How do you deal with it?
Making sure that every detail is thoroughly studied and completed with the paperwork. In order to force myself to dutifully cover every base, I use a long checklist and don't consider the entire chore done until every task is checked off.

What is the buzz in your office these days? What's everyone talking about?
In South Orange County, Calif. the buzz is about how great the market has become since January, 1997. All the "distressed" or "problem" properties have been sold and now the real market forces are kicking in. We have not seen such a good real estate market for more than 10 years.

Within the last 6 months, what purchases most helped you to enhance your image?
Definitly those home purchasers that I gained from buyers who found me over the Internet. I've focused upon becoming the number one Internet real estate professional in my area and so it's gratifying to see that I've gained more than a million dollars in additional sales from my Web visibility, in just six months. I expect that my Web presence will produce an additional two million dollars in incremental sales over the next 12 months. The Internet is really the future for real estate professionals.

What piece of advice do you have for fellow real estate professionals who are trying out the World Wide Web for the first time?
Never despair. It took me more than a year before I could navigate the Web and send attachments of all kinds to E-mail documents. But once you have the basics, not much changes, and the Web can become your most powerful marketing tool----IF you ensure that your site gets shown in summaries by search engines when people enter key words such as "real estate" and the name of your city. If your site doesn't come up on the first page of search summary results, you still have some work to do.

Tell us about a risk reduction step you've taken recently.
I have attorney friends who look over anything out of the ordinary. I also check all paperwork with my manager or I'll call the local or state board's legal office if I think I'm heading for shaky ground.

How involved are you with your local, state, or national associations?
I participate heavily with our local board's Web buisness.

What motivational speakers would you recommend?
Goeff Laynge of San Clemente, Calif.

What is your business philosophy or favorite motivational quote?
My philosophy is to always think "outside" of the small comfortable boxes we all put ourselves in called the, "What I know" boxes. Breakthroughs are not found in them. They're found outside the boxes and they're called, "What I DON'T know." It's risky to look for business success by doing things that others fear, but it's the only way to stand out from the maddening crowd.

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